If you’ve been in business for enough number of years, you will know this already. It all comes down to how well the operations happen, basis on which growth is directly proportional with. The better the operations strategy, the robust partnership bonds with clients, the stronger the moat for the business. The business of relationships. This business would never ever be in treat from AI or any other technological shift that comes to the world. The business of relationships will continue to thrive till the time we have only 2 people left of this earth. Lot like how 2 people gave birth to the world as we know today. Adam and Eve.
Till we go to such a catastrophic time where the earth only has 2 individuals left, lets come back to reality and acknowledge, if we have our relationships with our partner/vendors/clients extremely good, we’d always be able to come out of the next technological shift holding each others hands as survivors. As time passes, these business partnerships go forward to thriving in an evolved business landscape.
And you know how great relationships are maintained, growing over the years? Operations of the relationship are always greased resulting in optimum efficiency.